Vanda Rock, LLC. (“Vanda,” “we” or “us”) has developed and operates a mobile texting platform, products that utilize the mobile texting platform together with other mobile services, and offer their strategic consulting as a service (the “Vanda Services”). The Vanda Services are available through a web site located at www.vanda.solutions (“Vanda Site”) and sold to clients on a single product, single service or subscription basis (each a “Clients”) that are powered, hosted, developed, managed or administered by Vanda. These Client web pages offering the Vanda Services will identify the third party Client but may either have the basic look and feel of the Vanda Site (“Standard Client Communities”) or may be branded by Client and offer additional features specific to the Client (“Premium Client Communities”).
INFORMATION WE COLLECT
Personal Information. We collect information that personally identifies you, such as your name, mobile telephone number, e-mail, and other personally identifiable information that you provide us with or that you choose to provide in any Vanda’s mobile products. (“Personal Information”). You may be asked to provide us with certain Personal Information when you register with the vanda.solutions website or with any of our clients who hold a Vanda account and use Vanda’s texting or mobile products and services. The decision to provide certain Personal Information is optional. However, if you choose not to provide the requested information, you may not be able to receive messages from Vanda or any of Vanda’s client accounts. Vanda honors each subscribers privacy and will never sell or rent your personal information to any third party.
Data Usage.While many carriers provide plans that include unlimited data, not all do. Texting is considered as a data usage function, and therefor you may be subject to a charge for texts that are sent to Vanda’s shortcode or received from Vanda’s shortcode either from a Vanda promotional standpoint or from a client that uses the Vanda Services. Check with your mobile carrier if you are unsure of your current data plan.
Messages and Message Data. When you send or receive messages using the Vanda Services, we process and store your messages, log and connection data, and other related information (“Message Data”) to provide the Vanda Services to you.
HOW WE USE INFORMATION AND WHEN WE MAY SHARE INFORMATION
Service Providers. From time to time, we may establish a business relationship with other businesses that we believe are trustworthy and who have confirmed that their privacy practices are consistent with ours (“Service Providers”). For example, we may contract with Service Providers to provide certain services, such as hosting and maintenance, customer relationship management, data storage and management, and direct marketing campaigns. We provide our Service Providers with only the information necessary for them to perform these services on our behalf. Each Service Provider must agree to use reasonable security procedures and practices, appropriate to the nature of the information involved, in order to protect your Personal Information, Message Data and Contact Data from unauthorized access, use or disclosure. Service Providers are prohibited from using Personal Information, Message Data or Contact Data other than as specified by us.
Standard Analytics Information. We may use, and disclose to third parties, certain aggregate or anonymous Usage Data regarding the Site and the Vanda Services. Again, such information does not identify you individually.
BE CAREFUL WHEN YOU SHARE INFORMATION WITH OTHERS
Please be aware that, whenever you share information on a publicly available profile page, community page or any other public forum, this information may be accessed by the public. In addition, when you share information in SMS, WAP, instant message, or any other communications with third parties, that information may be passed along or made public by others. That means that anyone with access to such information can potentially use it for any purpose, including sending unsolicited communications.
We’re very concerned about safeguarding the confidentiality of your information. We employ measures designed to protect your information from unauthorized access. However, no data transmission over the Internet or other network can be guaranteed to be 100% secure. As a result, while we strive to protect information transmitted on or through the Site or Services, we cannot and do not guarantee the security of any information you transmit on or through the Site or the Vanda Services, and you do so at your own risk.
MANAGING YOUR INFORMATION PREFERENCES
We do not knowingly collect Personal Information from children under the age of 13. By using our Site or the Vanda Services, you promise that you are at least 13 years old. If we become aware that we have inadvertently received Personal Information from a child under the age of 13, we will delete such information from our records. In addition, we recommend that minors 13 years of age or older ask their parents for permission before sending any information about themselves to anyone over the Internet.
PROCESSING IN THE UNITED STATES
Please be aware that your Personal Information and communications may be transferred to and maintained on servers or databases located outside your state, province, or country. If you are located outside of the United States, please be advised that we process and store all information in the United States. The laws in the United States may not be as protective of your privacy as those in your location. By using our Site or Services, you agree that the collection, use, transfer, and disclosure of your Personal Information and communications will be governed by the applicable laws in the United States.